There are a large number of hotel properties in the market today vying for their share of the business. To stand out in this competitive market, hotels today are investing large amounts of money and human resources to reach out to different market segments, be it the Online Travel portals, the Traditional Travel agent segment, or the Direct client.
But what happens to the leads that are generated as a result of this extensive outbound sales and marketing blitz? Are the hotels equipped to convert these leads into clients and in fact make them repeat clients? Is lack of conversions causing substantial loss of revenue? Is the hotel neglecting the one channel that is required to complement the Sales and Marketing efforts—The Reservations Stream?
Rezconnekt is set-up to bridge this gapby providing a technologically savvy hospitality driven Reservation Center. We offer the perfect platform for hotels to partner with, for their Reservation requirements. Our mission at Rezconnekt is to provide high quality customer engagement that leads to more conversions, better customer loyalty and higher revenue for the partner hotels.